Customer care

We care about our customers.

We keep personal information private and we don’t send emails unless we think it is really important.

We welcome feedback, ideas and suggestions. We are always interested to hear how we are doing and how we can improve.

Returns policy

Due to the individual nature of the items on sale on our website; as a rule we are not able to replace items exactly and therefore we don’t accept returns in general but if there is a problem when you buy something and need to return it please email us at info@completeness.co.uk and we’ll arrange the next steps with you.